Orders and Shipping
Orders are processed within 1–3 business days and handed over to the shipping carrier. During peak seasons or high order volumes, processing may take a few extra days. If there is a significant delay, we will notify you via email or phone. For more details, visit our Shipping Policy.
Once your order has been shipped, you will receive a Shipping Confirmation Email with your tracking number. This tracking number will be activated within 24 hours. You can easily track your order via our Order Tracking Page.
MARUVIS is not liable for damages caused during shipping. If your product arrives damaged, please contact the shipping carrier directly to file a claim. Save all packaging materials and damaged items before filing.
Returns and Refunds
If you are unsatisfied with your purchase, you have 14 days to initiate a return. Returned items must be in their original condition and include the purchase receipt. To start a return, please visit our Return and Refund Policy.
Once we receive your returned item and confirm it complies with our return guidelines, your refund will be processed within 10 business days. Refunds may take a few business days to reflect in your account. For more information, see our Return and Refund Policy.
Contact
8032 Philips Hwy, Jacksonville, Florida 32256, United States
+1 786-451-5252
info@maruvis.com
Monday - Friday: 9:00 a.m.-6:00 p.m.